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How Are We Doing?

Thank you for choosing Compass Mazda. While we can show you all of our great services and wide selection of new and used Mazda vehicles, you can see what others love about our dealership by scrolling through the reviews below. Here you'll be able to see reviews from customers who have visited our service department and those who picked Compass Mazda for their vehicle purchase.

If you have time, we'd like to hear from you! At Compass Mazda we are always working to improve our customer experience and what better way than hear about it than straight from the customer. We appreciate you taking the time help us better our dealership.

Customer Lobby
13 Reviews
5 out of 5 stars
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Anonymous 15 Mar 2016
Compass was absolutely AWESOME and made buying my car painless. I was shopping at (dealer name withheld) the week prior and had a *terrible* experience with them, and shopping at Compass was the exact opposite of that. After dealing with (dealer name withheld), it was truly a relief shopping at Comp...ass. Sal was awesome. He never made me feel rushed, was concerned only with getting me the right car for my budget, and was honest and forthright. He even sacrificed his lunch to run my credit and get the paperwork together so I could leave in the car that day even though I told him to take a break. Rich was also awesome. He took the time to explain the financing and warranties with me in a kind and accommodating manner. It was very easy to tell that my business was appreciated at Compass. Show more
5 rate
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Anonymous 01 Mar 2016
I don't think I could put into words how amazing my experience was at this dealership. I arrived with my mother, simply to take a test drive of the 2014 Cx-5. Upon arriving, we were greeted by a salesman, Tony Monti. He was extremely nice and approachable, and escorted us into his office. He asked w...hat we were looking for. I explained I was in the market for a new smaller SUV with AWD, and that I was interested in the Nissan Rogue, as well as the Hyundai Santa Fe. Tony never put down the other vehicle brands, but simply laid out all the facts - which is what I prefer, straight shooter. He explained the difference between all the models and we figured out the best model for me would be the CX-5 Touring. We then took a test drive and he allowed me to drive on the highway and curvy back roads so I could really see how the vehicle handled. I decided by the end of my test drive this was the vehicle I wanted to purchase. I am a new college grad and don't have the best credit, so I was nervous about what my interest rate and payments would be. Tony wrote everything down for me so I understood where every dime was coming from and what I could afford. He called the bank personally to ensure I was approved for my financing loan. I was then brought to Rich Besten's office, a financial manager. He was just as nice and helpful, answering all my questions and handling all of the paperwork. I am so thankful for this dealership, I love my new car and they stand behind their sales! I would absolutely recommend this dealership to anyone. I never felt pressured or uncomfortable at any point, and I feel that is rare for a car dealership these days. Great experience!!! Show more
5 rate
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Anonymous 16 Feb 2016
Brought my 2014 CX5 for an oil change to the dealership. This is my third time getting service for my car at this dealership. The professionalism and enthusiasm you're greeted with when you arrive is refreshing to see and it doesn't get old. I will continue to do business with Compass Motors. They a...re an excellent group of individuals. Show more
5 rate
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Anonymous 12 Jan 2016
We recently bought 2014 Mazda6 Grand Touring from Compass Motors. It was one of the most pleasant new car buying experiences we ever had. We first searched on the web for nearby Mazda dealers and inquired about the price through phone and e-mails. We assured dealers that we would not use their price... to negotiate with other dealers after getting their initial quotes. We got the best deal from Compass Motors which is some 120 miles away from where we live. Their price was significantly lower. We fixed the deal on the phone. We were little concerned that when we go to pick up the car they would aggressively try to sell us other products (extended warranty etc., carry over from my last car buying experience). But when we went there to pick up the car we were very pleasantly surprised. There was no aggressive marketing. In fact we were out within an hour (most of the time spent in learning new features on the car etc! .). I must thank Compass Motors and especially Jordan Ramos for excellent customer service which exceeded our expectation. We will highly recommend this dealer if you are in the market for a new car. Show more
5 rate
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Anonymous 07 Jan 2016
I was scheduled for my 10,000-mile service check and it was a very pleasant experience. Dan, the rep. who checked me in, offered to shuttle me anywhere in the area since the check would take about 2 hours. The driver, Anthony, was also a very nice and accommodating fellow. I was impressed with how f...riendly and relaxed the whole experience was and would recommend this service station to anyone.Thanks! Show more
5 rate
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Anonymous 22 Dec 2015
Your service department is always amazing! I only trust them with my car and won't take it to anyone else. The guys there are great especially Austin. He always remembers who I am when I come in and what we had previously discussed about the service to my car. I honestly don't know how he does it. T...hose guys are great and deserve the recognition! Show more
5 rate
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Anonymous 10 Nov 2015
Austin is the only reason i come back--excellent service--i did drive North Bergen NJ to come to Middletown---
5 rate
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Anonymous 03 Nov 2015
Excellent sales and service experience. Finally found a service department that is courteous and trustworthy. I have been a customer for the last 5 years.
5 rate
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Anonymous 13 Oct 2015
I know when I bring my car to Compass Mazda I get it back with the problems fixed. The facility is always a clean and friendly atmosphere.
5 rate
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Anonymous 25 Sep 2015
The service team was awesome!!!
5 rate
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